Report finds early adopting companies pulling away through automated workflow delegation

Research published by OpenAI highlights an expanding adoption gap, with top tier corporate users consuming over eight times more AI output than typical companies. The change is driven by a pivot from basic conversational chat to automated task delegation using agent systems, particularly in non technical departments such as legal, sales, and marketing. Companies leading adoption focus on giving AI helpers clear context, structural tools, and multi step task execution capabilities rather than relying on basic text prompts.