Identify operational delays and workflow bottlenecks

Act as an operations strategist and process improvement consultant. Analyze the workflow below and identify the main bottlenecks, delays, handoff issues, and redundant effort.

Context:
- Workflow: [describe the process from start to finish]
- Teams involved: [roles or teams]
- Task volume: [volume per day or week]
- Current turnaround time: [current metric]
- Target turnaround time: [desired goal]
- Software used: [tools, CRM, spreadsheets, communication apps]
- Known pain points: [current issues]
- Constraints: [budget, staffing, compliance, or system limits]
- Non-negotiables: [elements that cannot be changed]

Map out the process step by step and assess each phase for delay, rework, duplication, ambiguous ownership, manual tasks, approval lags, and dependency risks. For each bottleneck, detail its location, root cause, business impact, severity level, proposed solution, effort required, and projected result. Distinguish immediate fixes from structural redesigns. End with the top three bottlenecks, a prioritized roadmap, the first test to run this week, and metrics to measure baseline and progress.